Issue:-
When you run a Configuration Manager 2007 OSD
Task Sequence that has the "Enable BitLocker" task in it, the task
fails to run and BitLocker is not enabled on the PC. Looking the SMSTS.log
reveals the below error message:
SMSTS.log
Executing command line: OSDBitLocker.exe /enable /wait:False
/mode:TPM /pwd:AD
==============================[ OSDBitLocker.exe
]==============================
Command line: "OSDBitLocker.exe" /enable /wait:False
/mode:TPM /pwd:AD
Initialized COM
Command line for extension .exe is "%1"
%* OSDBitLocker
Set command line: "OSDBitLocker.exe" /enable /wait:False
/mode:TPM /pwd:AD
Target volume not specified, using current OS volume
Current OS volume is 'C:'
Succeeded loading resource DLL
'C:\Windows\SysWOW64\CCM\1033\TSRES.DLL'
Protection is OFF
Volume is fully decrypted
FALSE, HRESULT=80004005
(e:\nts_sms_fre\sms\framework\tscore\tpm.cpp,130)
Unable to find instance of 'Win32_Tpm'. Ensure that this device
has a Trusted Platform Module which is enabled in the BIOS.
pTpm->Initialize(), HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\bitlocker\bitlocker.cpp,408)
No suitable TPM found (0x80004005)
InitializeTpm(), HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\bitlocker\bitlocker.cpp,1191)
ConfigureKeyProtection( keyMode, pwdMode, pszStartupKeyVolume ),
HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\bitlocker\bitlocker.cpp,1396)
pBitLocker->Enable( argInfo.keyMode, argInfo.passwordMode,
argInfo.sStartupKeyVolume, argInfo.bWait ), HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\bitlocker\main.cpp,650)
Process completed with exit code 2147500037
!--------------------------------------------------------------------------------------------!
Failed to run the action: Enable BitLocker. Unspecified error
(Error: 80004005; Source: Windows
Sending status message . . .
Send a task execution status message
SMS_TSExecution_ActionFailError
………………………………….
…………………………………..
……………………………………
Task sequence execution failed with error code 80004005
Solution:-
It can happen due
to various reasons, in my case it happened because TPM was off from the BIOS.
It gets thru the enable TPM task but errors out at activate TPM since TPM
did not actually turn on.
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